Pool Mart Olean Location in Olean, NY Closed now

Reviews about Pool Mart Olean Location

• ★ ★ ★ ★ ★

  June 02, 2020, by J Oconnell
  Managers generally have two primary responsibilities: oversee their departmental functions and lead their employees....well Scott Bray of Pool Mart in Olean,NY has gone above and beyond this. Being a mother of a child with a disability shopping for a hot tub ( pool the previous year) was not a fun idea knowing it was for medical reasons however what once was a dreaded thought became a fun and meaningful experience all because of Scott and his staff. Scott gave such personal attention and great feedback that was both informative and meaningful. You would have thought he was selling to his own family with all the thought and kindness behind it. He made sure everything was the right fit for us right down to the recommended service provider for installation. He didn't stop when the sale was done; he has followed up to make sure we are still doing good and /or if he can be a service to us. Clearly the staff at Pool Mart has taken their notes because this incredible customer service has trickled down from what clearly is incredible management. They are kind and helpful every time we go in there. Thank you Pool mart for making a hard process an enjoyable one! Side note: the over all quality and services, order time, products and accessories have been great quality and we are very satisfied !